Delivery & Return Information
At Medvra, we are committed to providing a reliable shopping experience with transparent delivery and return options.
Customer Support
Our customer support team is available to assist you with order questions, product inquiries, and account-related requests. You can contact us through our Customer Support page or access your Medvra account to check your order status.
For assistance, please contact us at:
[email protected]
Shipping & Delivery
Orders are processed within 1- 2 days after payment confirmation. Processing times may vary depending on product availability and order details.
Delivery times vary based on the shipping method selected and the destination. Tracking information, when available, will be provided after your order has been shipped.
Returns
We accept eligible returns within 30 days of delivery for unopened and unused products in their original packaging.
Returned products must:
- Be unused and unopened
- Be in the original packaging
- Include all original product materials
If you receive a damaged, defective, or incorrect product, please contact our support team so we can assist you with the appropriate resolution.
To request a return, please visit:
Approved refunds will be processed with in 5-7 days to the original payment method after the returned product has been received and reviewed.